The rebate cheque can not e-mail
The student John Coleman bought $ 100 Cingular Wireless phone in early October, the rebate offer of $ 50 was Deal Maker. But after 14 weeks and no rebate, he was second at the thought.Why is it always so difficult to get rebates? Request Eleanor Coleman Hickory, North Carolina, John’s mother and a lawyer of consumer rights.
She learned her lesson a few years ago, when she received stiffed on a computer printer rebate, she says, and get a discount for buying a CD-after badgering Corporate leaders. “I never promised to buy a product announcement rebates back,” says Eleanor.
When John received a letter eight weeks after sending his request for surrender can not be changed because it is a “model of mobile phone is not valid, their worst suspicions. Handy John’s was one of models capable off on the rebate.
If Eleanor called the toll-free reduction, she was insured, the phone was eligible and was told the problem would be studied. Since then, whenever it has more of the rebate, she says, she was told that he “consider into.Says Eleanor” I was so frustrated by this process. Will we ever money? ”
If a coupon Deal, consumers get a good price to make them a little softer and lip companies selling the product. But if things go wrong, consumers think of conspiracy.
Discount attract consumers to pay the full price in advance and win the sale price later. Companies rely on a certain percentage, the buyer is not redeem their rebates, because it has no place, the revenue lost or missed deadlines to be forgotten. Non-compliance of several reduction requirements - filling out forms, clipping bars, photocopies of documents and mailing it - a percentage discount. Then there is what the industry as “drift” - the percentage of people who will receive a cheque and forget that cash.
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